The Senior Care Referral Machine™ | Build Referral Partnerships, Fill More Beds & Scale Your Senior Care Business

You learned the care. Now learn how to get paid.

Having a license does not automatically create revenue. Every payer has its own enrollment requirements, documentation standards, billing rules, deadlines, and compliance risks.

Get Paid is a practical, 49-chapter working manual designed to help Home Care and Assisted Living operators understand how reimbursement works across Medicare, Medicaid, the VA, long-term care insurance, and private pay.

Written by senior care operator and consultant Allen Chaney, this approximately 316-page National Edition takes operators beyond licensing and into the financial side of running a sustainable senior care business.

What You'll Learn

Inside, you'll learn how to navigate:

Medicare — skilled vs. custodial care, Home Health Agency enrollment, PDGM, hospice, Medicare Advantage, cost reports, and survey readiness

Medicaid — waivers, provider enrollment, client eligibility, managed care, EVV, billing, self-direction, HCBS, and I/DD funding

VA Programs — understanding opportunities to serve eligible veterans and their families

Long-Term Care Insurance — documentation, claims, authorizations, and working with insurance carriers

Private Pay — setting rates, contracts, pricing strategy, and understanding true operating margins

Assisted Living Economics — reimbursement, resident payment structures, and pricing beds

Revenue Cycle Management — billing, collections, denials, appeals, authorizations, and follow-up

Compliance & Risk — overpayments, audits, investigations, documentation, and lawful referral development

Cash Flow & Workforce Costs — understanding what billed revenue actually becomes after payroll and overhead

Growth & Acquisition — buying and selling agencies, rate advocacy, and planning for the 2026–2030 reimbursement environment

This Isn't Just a Book. It's a Working Manual.

Every chapter is designed to help you put the information into practice.

Included:

✅ 49 detailed chapters

✅ 343 checklist items

✅ A checklist at the end of every chapter

✅ Worked examples using real-world numbers

✅ State-variation guidance

✅ Sources and re-check dates

✅ 12 fill-in templates

✅ Codes and forms reference

✅ State research worksheet

✅ Senior care reimbursement glossary

✅ Operator-specific implementation playbooks

Who This Book Is For

Get Paid was created for:

🏡 Home Care agency owners

❤️ Assisted Living operators

🏥 Home Health operators

🩺 Hospice operators

♿ I/DD and HCBS providers

📋 Licensing consultants and senior care coaches

💼 Entrepreneurs evaluating senior care business models

🤝 Buyers and sellers of healthcare agencies

Whether you're just entering senior care or already operating, understanding reimbursement can be the difference between simply having a license and building a financially sustainable operation.

The Bottom Line

A license does not create revenue. Payers do.

You need to understand:

Who pays.

What they pay for.

How you enroll.

What you document.

How you bill.

How you avoid denials.

And how you actually collect.

That's what Get Paid was built to teach.

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Title: Get Paid

Subtitle: The Operator's Working Manual for Medicare, Medicaid, VA, and Insurance Reimbursement

Edition: 2026 National Edition

Series: Senior Care Operator Series

Author: Allen Chaney

Length: Approximately 316 pages

Format: 49-Chapter Working Manual

Important: This book provides educational and operating guidance and is not legal advice. Medicare, Medicaid, VA, insurance, licensing, reimbursement, and compliance requirements can change. Operators should verify current requirements with the applicable payer, state agency, regulator, or qualified professional before acting.

Turn your licensed assisted living program into a provider that can serve eligible Maryland Medicaid waiver participants.

Maryland's Community Options Waiver allows eligible individuals who require a nursing-facility level of care to receive services in the community — including approved assisted living services.

Medicaid does not pay an assisted living resident's room and board. However, for eligible participants, Medicaid may reimburse approved assisted living services provided by an enrolled and qualified provider.

That creates an opportunity for licensed assisted living operators to expand beyond a strictly private-pay census and build relationships with Maryland's Medicaid long-term-care system.

We help you navigate the provider enrollment process from start to finish.

What's Included:

✔ Maryland Medicaid provider enrollment preparation and submission

✔ Community Options Assisted Living Services enrollment — Provider Type 75

✔ Review of required licenses, certifications, staffing documents and supporting documentation

✔ Compliance review based on COMAR 10.09.54

✔ Preparation of the required Community Options Assisted Living provider documentation

✔ Guidance through Maryland's current Medicaid provider enrollment portal and transition requirements

✔ Assistance responding to Maryland Medicaid requests for additional information

✔ Guidance on provider numbers, billing setup and next steps after approval

✔ Support through enrollment-related state follow-up

Who This Is For:

Licensed Maryland assisted living operators who want to:

• Expand beyond private-pay residents

• Become eligible to serve qualified Medicaid waiver participants

• Develop additional referral sources

• Better understand Maryland's Medicaid long-term-care system

• Add another potential revenue stream to their assisted living business

You already did the hard part — getting licensed.

Now it's time to position your facility to participate in one of Maryland's largest long-term-care funding systems.

We handle the enrollment process so you don't have to figure it out alone.

Provider enrollment and participant eligibility are subject to approval by the Maryland Department of Health. Enrollment does not guarantee referrals, residents, reimbursement, or waiver eligibility.

Artificial intelligence is changing the way senior care businesses operate — and independent operators can no longer afford to treat it as something for the future.

AI for Senior Care is a practical guide for home care owners, assisted living operators, senior placement professionals, consultants, and other senior care entrepreneurs who want to use AI to operate smarter, respond faster, reduce administrative work, and compete with larger organizations.

This book goes beyond AI theory. It focuses on real-world applications for senior care businesses and shows operators how to incorporate artificial intelligence into the systems they already use.

Inside, you'll learn how to use AI for:

- Referral and lead generation

- CRM automation and prospect follow-up

- AI voice agents and call handling

- Marketing and content creation

- Referral-source development

- Documentation and administrative workflows

- Staffing, scheduling, and employee training

- Business planning and operational efficiency

- Occupancy and client-growth strategies

- Data-driven business decision-making

Built for Independent Senior Care Operators

Large organizations have traditionally had an advantage because they could afford bigger marketing departments, sales teams, call centers, and administrative staff.

AI is beginning to change that.

Today, smaller operators can use automation and artificial intelligence to create systems that help them follow up consistently, communicate professionally, eliminate repetitive work, and operate with greater efficiency — without building a massive corporate infrastructure.

The goal isn't to remove the human element from senior care.

It's to use technology to handle more of the repetitive work so operators and their teams can spend more time on what actually matters: people, relationships, service, and care.

Who This Book Is For

Perfect for:

- Home Care Agency Owners

- Assisted Living Owners & Administrators

- Residential Assisted Living Operators

- Senior Placement Professionals

- Senior Care Consultants

- Community Liaisons & Marketers

- Healthcare Entrepreneurs

- New and Growing Senior Care Businesses

The operators who learn how to combine strong relationships, excellent care, and modern technology will have a significant advantage in the next generation of senior care.

AI for Senior Care gives you a practical roadmap for becoming one of them.

By Allen Chaney

Senior Care Operator • Advisor • Author

Get experienced Delegating Nurse support for your Maryland assisted living facility with Annette Dhannie, RN, DN/CM.

This service is designed for assisted living owners and operators who need professional nursing oversight, medication delegation support, resident assessments, and clinical guidance to help maintain safe, organized, compliant operations.

Delegating Nurse Services may include:

- Resident nursing assessments and ongoing clinical review

- Medication management and delegation oversight

- Medication Technician oversight and guidance

- Review and support of resident care plans

- Staff delegation, instruction, and clinical oversight

- Medication documentation review

- Coordination with physicians, pharmacies, families, and other healthcare providers when appropriate

- Clinical documentation and compliance support

- Guidance for changes in resident condition

- Ongoing support for assisted living management and staff

Service Rate: $300

Whether you're opening a new assisted living home or need additional nursing support for an existing facility, Annette provides experienced, hands-on guidance to help your team confidently manage resident care responsibilities.

Brought to you by Annette Dhannie, RN, DN/CM — Phoenix Healthcare Learning Center.

Exact services, frequency of visits, and responsibilities are established based on the facility's needs, applicable Maryland requirements, and the Delegating Nurse service agreement.