You learned the care. Now learn how to get paid.
Having a license does not automatically create revenue. Every payer has its own enrollment requirements, documentation standards, billing rules, deadlines, and compliance risks.
Get Paid is a practical, 49-chapter working manual designed to help Home Care and Assisted Living operators understand how reimbursement works across Medicare, Medicaid, the VA, long-term care insurance, and private pay.
Written by senior care operator and consultant Allen Chaney, this approximately 316-page National Edition takes operators beyond licensing and into the financial side of running a sustainable senior care business.
What You'll Learn
Inside, you'll learn how to navigate:
Medicare — skilled vs. custodial care, Home Health Agency enrollment, PDGM, hospice, Medicare Advantage, cost reports, and survey readiness
Medicaid — waivers, provider enrollment, client eligibility, managed care, EVV, billing, self-direction, HCBS, and I/DD funding
VA Programs — understanding opportunities to serve eligible veterans and their families
Long-Term Care Insurance — documentation, claims, authorizations, and working with insurance carriers
Private Pay — setting rates, contracts, pricing strategy, and understanding true operating margins
Assisted Living Economics — reimbursement, resident payment structures, and pricing beds
Revenue Cycle Management — billing, collections, denials, appeals, authorizations, and follow-up
Compliance & Risk — overpayments, audits, investigations, documentation, and lawful referral development
Cash Flow & Workforce Costs — understanding what billed revenue actually becomes after payroll and overhead
Growth & Acquisition — buying and selling agencies, rate advocacy, and planning for the 2026–2030 reimbursement environment
This Isn't Just a Book. It's a Working Manual.
Every chapter is designed to help you put the information into practice.
Included:
✅ 49 detailed chapters
✅ 343 checklist items
✅ A checklist at the end of every chapter
✅ Worked examples using real-world numbers
✅ State-variation guidance
✅ Sources and re-check dates
✅ 12 fill-in templates
✅ Codes and forms reference
✅ State research worksheet
✅ Senior care reimbursement glossary
✅ Operator-specific implementation playbooks
Who This Book Is For
Get Paid was created for:
🏡 Home Care agency owners
❤️ Assisted Living operators
🏥 Home Health operators
🩺 Hospice operators
♿ I/DD and HCBS providers
📋 Licensing consultants and senior care coaches
💼 Entrepreneurs evaluating senior care business models
🤝 Buyers and sellers of healthcare agencies
Whether you're just entering senior care or already operating, understanding reimbursement can be the difference between simply having a license and building a financially sustainable operation.
The Bottom Line
A license does not create revenue. Payers do.
You need to understand:
Who pays.
What they pay for.
How you enroll.
What you document.
How you bill.
How you avoid denials.
And how you actually collect.
That's what Get Paid was built to teach.
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Title: Get Paid
Subtitle: The Operator's Working Manual for Medicare, Medicaid, VA, and Insurance Reimbursement
Edition: 2026 National Edition
Series: Senior Care Operator Series
Author: Allen Chaney
Length: Approximately 316 pages
Format: 49-Chapter Working Manual
Important: This book provides educational and operating guidance and is not legal advice. Medicare, Medicaid, VA, insurance, licensing, reimbursement, and compliance requirements can change. Operators should verify current requirements with the applicable payer, state agency, regulator, or qualified professional before acting.
The Senior Care Referral Machine™ | Build Referral Partnerships, Fill More Beds & Scale Your Senior Care Business
Regular price $197.00 Sale price $97.00 Save 51%📘 The Senior Care Referral Machine™ | Build Referral Partnerships, Fill More Beds & Scale Your Senior Care Business
🚨 STOP WAITING FOR REFERRALS. START BUILDING A REFERRAL MACHINE.
Relationships aren't random. They're built, managed, and scaled.
If you own or operate an assisted living facility, home care agency, senior placement agency, or another senior care business, you already know one thing:
Empty beds cost money. Inconsistent referrals create unpredictable revenue.
The solution isn't simply more advertising, more social media posts, or hoping someone sends you a client.
You need a system.
Introducing The Senior Care Referral Machine™ by Allen Chaney — a practical, step-by-step operator's playbook designed to help senior care entrepreneurs build, manage, and scale the referral relationships that drive occupancy, revenue, and long-term business growth.
🏥 TURN RELATIONSHIPS INTO A PREDICTABLE REFERRAL PIPELINE
Learn how to strategically develop and manage relationships with:
✅ Hospitals and discharge planners
✅ Rehabilitation centers and skilled nursing facilities
✅ Senior placement agencies and advisors
✅ Physicians and geriatric care managers
✅ Home health agencies and healthcare partners
✅ Families, community organizations, and professional networks
Stop relying on random referrals. Start building an organized referral infrastructure that works for your business.
📚 WHAT YOU'LL LEARN INSIDE
🔹 Build Your Referral Infrastructure — Identify referral sources, develop outreach strategies, and create a repeatable pipeline.
🔹 Develop Trust-Based Relationships — Build professional partnerships that generate loyalty, credibility, and long-term referrals.
🔹 Increase Occupancy — Establish systems designed to reduce vacancy risk and create a more consistent flow of prospective residents and clients.
🔹 Manage Your Referral Network — Organize contacts, track relationships, measure performance, and improve follow-up.
🔹 Create Predictable Revenue — Connect referral activity to occupancy goals, business performance, and cash flow.
🔹 Scale Beyond One Location — Build processes that support additional assisted living facilities, home care agencies, and senior care operations.
🎯 WHO THIS BOOK IS FOR
- Assisted living owners and administrators
- Home care agency owners
- Senior placement agency operators
- Residential assisted living investors
- Senior care marketing and community liaison professionals
- Healthcare entrepreneurs preparing to launch or expand
Whether you're opening your first four-bed assisted living home or building a multi-location senior care company, this book provides a framework for developing the relationships that help your business grow.
⚙️ THE REFERRAL OPERATING SYSTEM
A license gives you permission to operate.
A referral system helps you build a business that lasts.
The Senior Care Referral Machine™ shows you how to move from inconsistent word-of-mouth referrals to a structured, measurable referral strategy.
Stronger relationships. More consistent occupancy. Better cash flow. Scalable growth.
✍🏽 ABOUT THE AUTHOR
Allen Chaney is a senior care operator, business advisor, author, and referral systems strategist who helps entrepreneurs launch, operate, and grow businesses throughout the senior care industry.
As the author of The Senior Care Trust Economy and creator of senior care business resources, Allen brings an operator-focused perspective to building sustainable businesses through relationships, systems, and execution.
🚀 BUILD THE SYSTEM. FILL THE BEDS. GROW THE BUSINESS.
Every empty bed represents lost revenue. Every missed referral represents a potential missed opportunity.
Don't leave your next resident, client, or referral relationship to chance.
📘 Order your copy of The Senior Care Referral Machine™ today.
ONE SYSTEM. ENDLESS POSSIBILITIES.
Part of The Senior Care Growth Series by Allen Chaney.
Maryland Medicaid Waiver Provider Enrollment Service for Assisted Living
Regular price $997.00 Sale price $497.00 Save 50%Turn your licensed assisted living program into a provider that can serve eligible Maryland Medicaid waiver participants.
Maryland's Community Options Waiver allows eligible individuals who require a nursing-facility level of care to receive services in the community — including approved assisted living services.
Medicaid does not pay an assisted living resident's room and board. However, for eligible participants, Medicaid may reimburse approved assisted living services provided by an enrolled and qualified provider.
That creates an opportunity for licensed assisted living operators to expand beyond a strictly private-pay census and build relationships with Maryland's Medicaid long-term-care system.
We help you navigate the provider enrollment process from start to finish.
What's Included:
✔ Maryland Medicaid provider enrollment preparation and submission
✔ Community Options Assisted Living Services enrollment — Provider Type 75
✔ Review of required licenses, certifications, staffing documents and supporting documentation
✔ Compliance review based on COMAR 10.09.54
✔ Preparation of the required Community Options Assisted Living provider documentation
✔ Guidance through Maryland's current Medicaid provider enrollment portal and transition requirements
✔ Assistance responding to Maryland Medicaid requests for additional information
✔ Guidance on provider numbers, billing setup and next steps after approval
✔ Support through enrollment-related state follow-up
Who This Is For:
Licensed Maryland assisted living operators who want to:
• Expand beyond private-pay residents
• Become eligible to serve qualified Medicaid waiver participants
• Develop additional referral sources
• Better understand Maryland's Medicaid long-term-care system
• Add another potential revenue stream to their assisted living business
You already did the hard part — getting licensed.
Now it's time to position your facility to participate in one of Maryland's largest long-term-care funding systems.
We handle the enrollment process so you don't have to figure it out alone.
Provider enrollment and participant eligibility are subject to approval by the Maryland Department of Health. Enrollment does not guarantee referrals, residents, reimbursement, or waiver eligibility.
AI for Senior Care: How Operators Use Artificial Intelligence to Win
Regular price $97.00 Sale price $47.00 Save 52%Artificial intelligence is changing the way senior care businesses operate — and independent operators can no longer afford to treat it as something for the future.
AI for Senior Care is a practical guide for home care owners, assisted living operators, senior placement professionals, consultants, and other senior care entrepreneurs who want to use AI to operate smarter, respond faster, reduce administrative work, and compete with larger organizations.
This book goes beyond AI theory. It focuses on real-world applications for senior care businesses and shows operators how to incorporate artificial intelligence into the systems they already use.
Inside, you'll learn how to use AI for:
- Referral and lead generation
- CRM automation and prospect follow-up
- AI voice agents and call handling
- Marketing and content creation
- Referral-source development
- Documentation and administrative workflows
- Staffing, scheduling, and employee training
- Business planning and operational efficiency
- Occupancy and client-growth strategies
- Data-driven business decision-making
Built for Independent Senior Care Operators
Large organizations have traditionally had an advantage because they could afford bigger marketing departments, sales teams, call centers, and administrative staff.
AI is beginning to change that.
Today, smaller operators can use automation and artificial intelligence to create systems that help them follow up consistently, communicate professionally, eliminate repetitive work, and operate with greater efficiency — without building a massive corporate infrastructure.
The goal isn't to remove the human element from senior care.
It's to use technology to handle more of the repetitive work so operators and their teams can spend more time on what actually matters: people, relationships, service, and care.
Who This Book Is For
Perfect for:
- Home Care Agency Owners
- Assisted Living Owners & Administrators
- Residential Assisted Living Operators
- Senior Placement Professionals
- Senior Care Consultants
- Community Liaisons & Marketers
- Healthcare Entrepreneurs
- New and Growing Senior Care Businesses
The operators who learn how to combine strong relationships, excellent care, and modern technology will have a significant advantage in the next generation of senior care.
AI for Senior Care gives you a practical roadmap for becoming one of them.
By Allen Chaney
Senior Care Operator • Advisor • Author
Delegating Nurse Services for Maryland Assisted Living — Annette Dhannie, RN, DN/CM
Regular price $497.00 Sale price $297.00 Save 40%Get experienced Delegating Nurse support for your Maryland assisted living facility with Annette Dhannie, RN, DN/CM.
This service is designed for assisted living owners and operators who need professional nursing oversight, medication delegation support, resident assessments, and clinical guidance to help maintain safe, organized, compliant operations.
Delegating Nurse Services may include:
- Resident nursing assessments and ongoing clinical review
- Medication management and delegation oversight
- Medication Technician oversight and guidance
- Review and support of resident care plans
- Staff delegation, instruction, and clinical oversight
- Medication documentation review
- Coordination with physicians, pharmacies, families, and other healthcare providers when appropriate
- Clinical documentation and compliance support
- Guidance for changes in resident condition
- Ongoing support for assisted living management and staff
Service Rate: $300
Whether you're opening a new assisted living home or need additional nursing support for an existing facility, Annette provides experienced, hands-on guidance to help your team confidently manage resident care responsibilities.
Brought to you by Annette Dhannie, RN, DN/CM — Phoenix Healthcare Learning Center.
Exact services, frequency of visits, and responsibilities are established based on the facility's needs, applicable Maryland requirements, and the Delegating Nurse service agreement.